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Equipment Setup FAQs

You only need to use this guide when we have sent you a replacement broadband router. If you have an appointment with a broadband engineer, they will set your equipment up for you.

Router Setup Guide

Welcome to the future of home Wi-Fi. Here is your guide for an easy set up that should take around 10 minutes.

Smart Wifi Setup Guide

Xbox One & 360 consoles 

  1. Start your Xbox and wait for the home screen to load. 

  2. Press the Xbox button on the controller to load the guide. 

  3. Go to Profile & system > Settings > General > Network settings. 

  4. Select the Voneus Wi-Fi network from the list (will look similar to VONEUS-E5G1 – listed as SSID on the back of your router) 

  5. Enter the Wi-Fi password (listed as Wireless key on the back of your router). 

  6. The Xbox will test the internet connection. Once completed press “OK” to complete the process. 
     

Further Reading 
How to connect to Xbox consoles – Xbox Support Website  

Playstation 5 consoles 

  1. Start your Playstation 5 and wait for the home screen to load. 

  2. Go to Settings > Network > Setup Internet Connection. 

  3. Select the Voneus Wi-Fi network from the list (will look similar to VONEUS-E5G1 – listed as SSID on the back of your router) 

  4. Enter the Wi-Fi password (listed as Wireless key on the back of your router). 

  5. The Playstation 5 will test the internet connection. Once completed press “OK” to complete the process. 
     

Playstation 4 consoles 

  1. Start your Playstation 4 and wait for the home screen to load. 

  2. Go to Settings > Network > Setup Internet Connection. 

  3. Select “Use Wi-fi – Easy”. 

  4. Select the Voneus Wi-Fi network from the list (will look similar to VONEUS-E5G1 – listed as SSID on the back of your router) 

  5. Enter the Wi-Fi password (listed as Wireless key on the back of your router). 

  6. When prompted, select “ Test Internet Connection” the Playstation 4 will test the internet connection. Once completed press “OK” to complete the process. 

 

Further Reading 
How to connect to Playstation consoles – Playstation Support Website 

Nintendo Switch console

  1. Start your Nintendo Switch and wait for the home screen to load. 

  2. Select ‘System Settings” from the Home menu. 

  3. Select “Internet” then “Internet Settings” 

  4. The Nintendo Switch will automatically search for nearby Wi-Fi networks. 

  5. Select the Voneus Wi-Fi network from the list (will look similar to VONEUS-E5G1 – listed as SSID on the back of your router) 

  6. Enter the Wi-Fi password (listed as Wireless key on the back of your router). 

  7. The Nintendo Switch will test the internet connection. Once completed press “OK” to complete the process. 

  8. If the test fails, it will show you an error code and guidance on how to troubleshoot connection errors. 

 

Further Reading 
How to connect to a wireless network – Nintendo Support Website 

 

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